Q: How do I prepare my sessions for Mixing?
A: We need all of the individual tracks exported from your session (Ableton, Logic, Pro Tools, etc.) into one individual folder. Example, your "kicks, snares, piano, bass" all exported separately. It is important to remember to remove all of the plugins in your DAW session including anything on the master channel when exporting. This assures maximum flexibility and control of the mix. Finally, place all of the tracks into one folder, then compress the folder (right-click, compress/archive) into a zip file. Upload that .zip file to the email we sent you upon checkout using dropbox or any other file transfer site.
Q: How do I prepare my songs for Mastering?
A: Please be sure to leave any plugins (EQ, Compression) "off" the master channel/fader, and export the song as a .wav file with at least -6db of headroom. Do not "brick-wall limit" the song before sending.
Q: How many mix revisions do I get per song?
A: You will receive two mix revisions so you can make any fine adjustments.
Q: How long does it take to get a song back from mixing?
A: Current song mixing turnaround is 1-3 days. If you have multiple songs (EP, Album) we will contact you regarding delivery time along with mission critical delivery.
Q: How long does it take to get a song back from mastering?
A: Current mastering turnaround is 24 hours.
Q: What will you deliver upon final song mixing or mastering?
A: You will receive a stereo .WAV file @ 16-bit/44.1k resolution.
Q: Is 24-bit depth better than 16-bit?
A: Online, almost every playback engine runs to a standard of 16-bit. Most digital distribution partners (Distrokid, etc) require 16-bit/44.1k.
Q: Can I use your samples in my song/album releases?
A: Yes! Our samples are always 100% royalty free. We do not believe in "fine print" like some other sample sites which will restrict your usage.
Q: Does anybody famous use your sounds?
A: Yes, but their privacy is just as important as yours is. We will never disclose this information (or yours) without mutual written consent.
Q: Your sounds are a little quieter than other sample sites, why?
A: Unfortunately other sites heavily compress/limit their sounds to maximize volume in hopes that you think "louder sounds better". This in turn eats up headroom for all of your other sounds which forces you to lower all of your faders. Any professional mix engineer knows the most important aspect to a fat, deep, wide sounding mix is "headroom". Lastly, a lot of other samples from third parties will "clip" (distort) AD/DA converters. This is due to lack of proper gain-staging and quality assurance.
Q: How can I contact you?
A: Please contact us via the email form here. Also, be sure to include a phone number as calling may help to resolve a question/concern faster.